Caplena @ESOMAR Congress 2019

We'll have a booth at the ESOMAR Congress 2019 in Edinburgh this week (8th-11th of September). Make sure to say hi if you're there!

Caplena is "Newcomer of the year"

Weโ€™ve been awarded at the insights show โ€œplanung&analyse Insights 2019โ€ for our best-in-class artificial intelligence for text analytics.

This is only possible because of you, our valued user. We'd like to thank you for your trust and are looking forward to a great future with lots more features!

Read more about the award here.

Chart improvements: Saving & more

Saving charts

This was (understandably) requested many times, so we of course built it. If you want to persist a chart, just hit save. You'll find your saved charts in the Manage charts view or through a project directly.

Weighting rows

Do you have custom weights you want to apply to your visualizations, to scale your sample correctly? Given you have a column with the weights in the file you uploaded, you'll be able to chose that in the visualizations.

Custom chart colors

Want to create your charts in colors that match your corporate identity? Send our team one or more color palettes and we'll set your account up accordingly.

mailing-chart-features.jpg is now

Why did we change the name?

  • Our company has always been called Caplena. Having a different name for our main product doesn't make sense anymore.
  • Another company ( has already used this name for a while. We'd rather spend our time developing features than fighting over names.
  • Nobody could pronounce codit anyways, right?

What is going to change for me?

If you use the Web-Interface: Absolutely nothing, you will be redirected to automatically and continue your work as usual.

If you are using the API: Please change the base URL to The old URL ( will continue to work for another few weeks, then it will be shut down. The changes are already reflected in our sample client library.

Improved collaboration

Today, hardly anyone works on projects all alone. This is also true for our clients: Many have multiple team members collaborating to create exceptional results.

In recent months, we have therefore implemented several features which encourage working together.


Group all team members in one organization, allowing them to share projects, have a common billing account and apply the same settings/customizations.


Screenshot 2019-08-05 at 11.11.22.png Decide who should have access to what on a per-project basis. You can even share specific datasets with externals, such as coding providers or your end-client.

Activity Indicators

Screenshot 2019-08-05 at 10.44.39.png To prevent you from overwriting your colleagues' coding by accident, we now show who is working on a specific project. There is even a method to explicitly take control of a project, transferring any other editing users to read-only mode.

Don't have an organizational account yet? Contact us, we're happy to set things up for you.

Keyphrase detection & clustering

One of the most crucial steps towards in-depth insights into your textual data is the design of the codebook. At the same time, it is also one of the most challenging ones: Creating a meaningful, well distinguishable set of codes without knowing the data can be tedious.

We already partly addressed this challenge through our high-quality codebook templates. But we wanted to be even more helpful:

That's why we added clustered keyphrase extraction

Screen Shot 2019-06-19 at 08.35.59.png

The keyphrases help you to design your codebook even more seamlessly.

Keyphrase detection will automatically run within the codebook assistant, whenever you upload a new dataset without codebook.

Give it a try and let us know what you think!

Fancy, customizable visualizations ๐Ÿ“ˆ๐ŸŒ 

Tired of the same old bar-chart?

Design eye-catching diagrams right from the app.


GraphLine & Pietile-treemap.jpgBar

Choose between bar, line, graph, treemap and graph charts, customize the look and feel and compare series over time or additional variables in your dataset. You'll find the new advanced visualizations where you found our standard bar-chart.

Missing your favorite visualization? Let us know what you would like to see next - we want to build it!

Codebook Templates

Autocode responses without any manual effort

Don't have fixed codebooks you want to apply to your open-ends and don't want to start from scratch?

You can now choose from a variety of Codebook Templates and directly apply them to your data. Watch your responses get tagged fully automatically with industry-specific topics! You can even add custom codes and see how they are applied instantly. Screen Shot 2019-04-01 at 15.31.50.png

This mode helps you to either get a head-start for your in-depth analysis or lets you tag datasets that you don't want to code manually without any effort.

Just upload your data as open answers and you will be guided through the interactive assistant.

Drastically improved list Autocoder

The automatic coding for list questions now handles inconsistently delimited mentions and can be reapplied consistently to new waves of a study.

To try it yourself, download this demo dataset, then upload it as list question.

Check out this Tutorial to learn how a brand awareness study is analyzed within minutes.

Mentions with different or no delimiter are categorized correctly

Improvements in detail

When collecting responses for brand awareness-like questions, you often provide multiple fields for participants to enter their answers. However, many users will enter multiple mentions in the same field, either separating them by commas or dashes, or not at all (see screenshot above). Our algorithm can now identify the relevant concepts in these cases as well!

Inheritance can now also be applied to list questions: If you already have a previous iteration of your survey and link the data during upload, the AI will group new responses into the codes defined in the previous survey. It will also suggest new codes whenever it makes sense, which you can accept or not.

Presenting @ Quirks Chicago 2019

We're excited to be speaking at the Quirks event in Chicago this Wednesday, 3rd April!

Together with Frank Buckler from Success Drivers, we will show you how to find hidden Loyality drivers from simple NPS questions, using

If you are there as well, let's grab a coffee!

Drop me a note by Email or through the Event's klik App.